Industry solution
ERP for contractors and service companies
We provide an industry-specific solution tailored to businesses with field service teams
Bring everything together in one solution
Do you run a retail or service business with field service technicians and mechanics? Sapera makes your administrative tasks simpler, faster, and easier to manage.
The solution is ideal for installers, service technicians, warehouse staff, and workshops that need one integrated, user-friendly system. We tailor your ERP solution with the exact modules you need, and it can easily be expanded as your business grows.
Powerful features – tailored to your needs
Every business is unique. That’s why Sapera lets you build a solution with the features that create the greatest value for your business – both today and in the future.
Flexible order management system
Choose templates for services, repairs, or installations, and customise your work orders to match your own workflows. Easily manage costs such as warranty and insurance claims directly within the system.
Field service app
Manage jobs from your mobile device: record work performed, scan products and receipts, add spare parts, and attach photos and videos. Everything is automatically saved to the correct work order in Sapera.
Time tracking
Track time with Start/Stop, and have hours and materials transferred directly to the work order. Give your bookkeeping team an accurate basis for fast invoicing while meeting time tracking requirements - without missing billable hours.
Calendar-based job management
Plan and reschedule jobs in an intuitive calendar with route planning and colour coding. Get a complete overview of your team, avoid double bookings, and manage employee absence - all in one place.
Inventory management
Digitise your inventory with an integrated inventory management module and mobile app. Get instant access to stock levels, product information, and pricing - all automatically synchronised with bookkeeping and order management.
Automatic communication
Send service reminders, promotional SMS campaigns, customer satisfaction surveys, and marketing campaigns to all your customers at once - and increase customer loyalty and sales with targeted, automated communication.
The system can handle a wide variety of tasks
- Order management
- Inventory management
- Job scheduling
- Project management
- Invoicing
- Subscription management
- Cost management
- Time tracking
- Material usage tracking
- Customer communication
- Field service app
- Quotation module
Case studies and references
Motorcentrum & Sapera
With Sapera, Motorcentrum gained access to an industry-specific solution that met the company’s functional requirements and improved efficiency for both administrative staff and mechanics.
A tailored solution with reliable support
Cloud Retail Systems delivers more than just an ERP system. We also provide a comprehensive support package that includes strategic consulting, data migration, onboarding, and day-to-day operational support. By supporting your business at every stage of the digitalisation journey, we ensure you always have the expertise and assistance you need.
Our support package includes:
- Secure and efficient implementation
- Data conversion and migration
- Training and expert guidance
- Fast day-to-day support
- Strategic consulting
A tailored omnichannel solution
Developed in Denmark
We have developed every module ourselves, giving us full responsibility for the entire solution. That means you only need one supplier for support and service. You’ll never be caught between multiple vendors trying to determine where a problem originates.
Comprehensive and versatile functionality
Sapera’s industry solution for contractors and service companies includes features that give you a detailed overview of your jobs, completed services, costs, time spent, and much more. View service history, spare parts history, installed and sold products, and more. You can also upload photos of repairs and store them directly with the work order.
We are trusted across the industry
Choose Sapera with confidence, just as many other contractors and service companies already have. Our user-friendly interface and reliable support make us the preferred choice for businesses looking to streamline and optimise their workflows.
See if Sapera is the right fit for your business
Let’s have a no-obligation conversation about ERP systems and industry-specific solutions.